In order to maintain the safest space possible for guests, artists, and staff, proof of vaccination is required for entry to all events. Your last dose must be administered at least 14 days prior to date of arrival. Vaccination cards or clear photocopies / phone pictures of your vaccination card will be considered acceptable forms and must match the name on your government-issued photo ID. Note that a current negative COVID test will NOT suffice for entry.
In addition, based on current guidance from the city of Chicago, masks are required unless actively eating or drinking.
This decision does not come lightly but was made with everyone’s safety in mind. We’ve loved having you back in the venues and don’t want to risk losing that again.
Thank you for your understanding and support while we navigate this difficult time.
What are the acceptable forms of vaccination proof?
Your vaccination card or a clear and legible photocopy or picture on your phone will be accepted.
What is your refund policy?
Ticket buyers for shows in November and December have all been contacted. Please refer to that email for information regarding your refund request. If this policy is still in place after November and December, ticket holders for future shows will be contacted directly with information on refunds. If you have further questions, please reach out to firstname.lastname@example.org.
Are masks required for fully vaccinated attendees?
Yes. Based on the latest guidance from the city of Chicago, masks are required when not actively eating or drinking.
Can I still attend with a negative covid test?
No. Vaccination, with the last dose administered at least 14 days prior to date of arrival, will be required for entry for all guests.
Where can I get the vaccine?
Visit https://www.vaccines.gov/ for additional information on how to obtain your vaccination.
What if I lost my vaccination card?
Illinois residents that received their shots in Illinois can access an official copy of their vaccination records through the IL Department of Public Health’s “Vax Validate” portal. This will take about 5 minutes and can be completed on a smartphone. Visit their website here.
For out of state customers, we suggest contacting your local Immunization Information System (IIS). Click here to search by state.